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Veterans Affairs, Veterans Health Administration
San Antonio, Texas
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Donor Information Supervisor
Located onsite in Alachua, FL or Remote RESPONSIBILITIES Supervises the day-to-day activities of Donor Information Associates and acts as department lead in the absence of other leadership Actively supports staff success by facilitating one-on-one meetings, providing data driven feedback, identifying opportunities for growth and continuous coaching Drives departmental process improvements to increase efficiency and quality of work Oversees timely review and release of donor medical charts, monitor overall chart cycle time, and departmental workload Develops, monitors, and provides training to new hires and continued training for the entire department Trouble-shoots problems and resolve is
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