The People Development Partner – Donation supports the mission, goals and strategic plan of Nevada Donor Network, Inc. (NDN) and is responsible for job specific training in Donation Services (DS) and assisting the Education and Development Manager with overall organizational training. Develops systems that maintain and continually improve identified competencies for NDN staff. Participates in the orientation for new staff; coordinates and/or provides on-going education activities from internal and external sources. Additionally, provides on-site education and training as required. Through assessing, planning, implementing, and evaluating an organized program for staff education, directed toward the achievement of professional excellence.
Deliver Onboarding for all new Donations Coordinators
Develop, implement and deliver training programs for Donation Services Department in collaboration with department leadership.
Develop and/or implement continual education support for all department needs.
Collaborate with the department leadership to assess training needs and develop programs to match these needs. Continually evaluate procedures to monitor and analyze course effectiveness and update curriculum as needed.
Document all department procedures
Responsible for maintaining employee training files and records and ensures all training records are current. staff’s job specific credentials are reviewed and verified annually.
Collaborate with leadership and employees to gain knowledge of work situations requiring training and to better understand changes in policies, procedures, regulations, business initiatives and technologies to improve performance.
Coordinate with department leadership the training schedule with the hiring and training demands of the Donation Services department
Formulate teaching outline and determine instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings and workshops as directed by the Education and Development Manager and Department leadership.
Select or develop teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials and reference works.
Conduct training sessions covering specified areas such as on-the-job training, refresher training, etc.
Provide feedback and coaching on training progress to trainee and department leadership to ensure performance expectations are being met.
Test trainees to measure progress and to evaluate effectiveness of training.
Report on progress of employees during training periods.
Make suggestions on improving training procedures and processes.
Develop strong relationship with the Director, Manager, and Supervisors of Donation Services to develop course materials and receive feedback.
Collaborate with the Manager of Education and Development and the Director, Manager, and Supervisors of Donation Services to address specific training needs identified on performance appraisals, occurrences and organizational audits such as hospital feedback, UNOS, AOPO and CMS.
Performs other activities as assigned.
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
SKILLS & ABILITIES Education: Bachelor’s degree required. Experience: 2-3 years of Donation Coordinator experience preferred, other related work experience considered. Computer Skills: Proficient in MS Office Programs. Certificates & Licenses: Certified Tissue Banking Specialist (CTBS) or Certified Eye Banking Technician (CEBT) license preferred. Other Requirements: Excellent interpersonal communication skills
Internal Number: 1220
About Nevada Donor Network
Nevada Donor Network is a federally designated 501(c)3 not-for-profit organ procurement organization (OPO) also responsible for facilitating tissue and cornea donation statewide. Founded in 1987, our core purpose is to provide hope strength and life to more than 2 million people in the state of Nevada and thousands of potential transplant recipients across the country.
Our primary functions as an OPO are to coordinate, recover and allocate lifesaving organs and healing tissues for transplantation and research on behalf of our heroic donors. We provide education to hospital staff and community partners on the referral and donation process and provide a strong network of support for the courageous donor families who save lives through the gift of donation. Nevada Donor Network is a member of Donate Life Nevada, a statewide collaboration of agencies committed to motivating Nevada residents to register as organ, eye and tissue donors.