The Training & Education Program Administrator is responsible for planning, developing, coordinating, and executing strategies to fulfill the tissue and eye training program in accordance with processor and regulatory requirements. Creates and delivers progressive and adaptable education curriculum to meet defined objectives, maximize performance and achieve strategic and operational goals. Measures and documents learner’s preparedness of practical and productive knowledge, skills and abilities to execute defined processes and procedures. Effectively manage organizational strategic requirements and relationships with defined partner & customer stakeholders. Aligns daily activities with the strategic and operational goals of the organization.
JOB DUTIES AND RESPONSIBILITIES
Develop, deliver and manage a comprehensive tissue and eye recovery training program in accordance with processor and regulatory requirements.
Maintain relationships with defined partner & customer stakeholders, ensuring training program, processes and techniques meet expectations and initiatives aimed at increasing tissue and eye recovery.
Lead the organizational strategic requirements of the training program processes, techniques, and documentation.
As a Training & Education Program Administrator for our Tissue Services Team, you would also need to be proficient in the role performed by our Tissue Recovery Specialists to be an effective trainer and educator, and you may require training in both roles simultaneously.
Tissue Recovery Specialist Job Duties and Responsibilities
Engages in safe, timely and compassionate surgical recovery of tissue (including skin, cardiac, vascular, musculoskeletal, and ocular) from incision to reconstruction using established surgical and sterile technique protocols in an operating room or similar environment.
Assists, exhibiting a thorough understanding of requirements, with assessment, lab testing specimens, packaging and documentation coordination of a recovery.
Assists with tracking and maintaining the cleanliness and orderly manner of the clinical suite, including tissue supply rooms, staging area and offsite medical examiner recovery suites
Engages in general Tissue Support services providing continuity of services from the department to the organization.
Requires a Bachelor’s degree in Communications, Healthcare or related field and 3 years of experience in a medical/surgical environment or equivalent education and experience.
Requires previous proven practiced knowledge of human anatomy and aseptic/sterile technique.
Requires demonstrated and proven formal and/or informal leadership capabilities with ability to prepare and deliver training programs.
Prefer professional previous experience within the organ and tissue donation industry.
Must obtain Certified Tissue Bank Specialist (CTBS) and Certified Eye Bank Technician (CEBT) within two (2) years of entry in the position. Once certified, you must obtain the required continuing education or recertification credits/process.
Demonstrated capability in project management and program implementation with facilitation experience in both in-person and remote forums. Experience in creating simulation activities preferred.
Knowledge of adult learning theory, program design, and program evaluation or assessment including competency for multi-media presentation delivery and other related technologies.
Collaboration and public speaking skills are essential with the proven ability to obtain pertinent information through observation or interview and translate it into a written training program.
Demonstrated ability to provide a high level of customer service to internal and external customers with proficiency in the ability to develop and connect with people quickly.
Proven self-directed, motivated contributor with a strong initiative and ability to function autonomously, establish priorities and work effectively within a team environment.
Strong written and verbal communication skills with the ability to motivate peers, problem-solve and execute discretionary decision-making ability.
Must be organized, detail-oriented, and have excellent critical thinking and analytical skills.
Strong working knowledge of Microsoft Office applications.
Demonstrated ability to exhibit a high degree of quality, integrity, and honor confidentiality of appropriate information including, but not limited to, personal team member data, organizational operations or work processes, donor and donor family information, contributor details, any financial information and medical or protected health information (PHI) in accordance with HIPAA.
Proven skilled and competent in using technology-based devices and mobile tools such as personal computers and related software, electronic medical record systems, mobile phones, and mobile printing devices.
Must be able to participate in an in-office and on-call schedule, including working weekdays, weekends, nights and holidays. Will be required to work for extended periods of time.
Must maintain a valid driver license and have reliable personal automobile to be used with company reimbursement using IRS guidelines. Must be able to travel within the service area (MN, ND, SD) by ground or air.
Affected team member in Category I are regularly exposed to bloodborne pathogens and have a potential for this exposure or handle materials that could spread infection (one or more potential opportunities per month). Additionally, they have regular interaction with staff in patient or donor areas in a hospital or clinic setting while performing their assigned job duties.
Frequently lift objects up to 50 pounds and carry short distances. Heavier objects should be lifted and transferred using team lifting. Able to push/pull up to 150 pounds with assistance. Able to stand 100% of the time during recovery.
Must be able to follow and successfully complete category immunization, health screening and background check requirements.
Internal Number: LIF-19-00033
LifeSource is the non-profit organization dedicated to saving lives and offering hope and healing through organ, eye and tissue donation in the Upper Midwest, specifically serving more than 7 million people in communities across Minnesota, North Dakota, South Dakota and portions of western Wisconsin.
As a federally-designated organization, we are dedicated to working with our hospital and community partners to support donor families, facilitate the donation of organs and tissues to transplant recipients and encourage the people in our communities to register as donors to create a culture of donation.
LifeSource offers competitive salaries, participation in a retirement plan with eligibility for matching contributions, free parking, education assistance and more.
LifeSource is an Equal Opportunity & Affirmative Action Employer, including disability and vet.