The Regional Recovery Supervisor is responsible for completing eye and tissue donation across the DLSH region, and ensuring compliance with EBAA, FDA, AATB and DLSH Regulatory and Medical Standards. The regional recovery supervisor will work under the direction of the CEO and be responsible for maintaining daily clinical operations, involving team leads and recovery staff, recovery partnerships and general office duties. The regional recovery supervisor will travel 50% of the time.
Demonstrates consistent ability to complete and supervise eye and tissue donation process to including donor recovery, recovery coordination, shipping and transportation of blood, eye or tissue, and donor reconstruction in a timely and professional manner in accordance with EBAA, AATB, FDA and DLSH established standards.
Completes all preliminary chart work on eye and tissue donors with the Medical Records Specialist to complete donor chart corrections in a timely manner.
Assists in maintaining documentation of cleaning of surgical equipment, storage equipment and equipment used in the recovery of eye or tissue intended for transplantation.
Perform daily clinical operations including hiring & training of all full-time and part-time recovery technicians, Distribution, and Team Leads, maintaining compliance with regulatory and quality functions and consistently provides documentation on all technical and clinical training, continuing education.
Provides outstanding customer services, collaboration, and communication skills as required by the position.
Notifies the Quality Systems Director immediately of any deviations from established protocol, complaints or incidents that occur.
Maintains strict confidentiality of all DLSH information.
Maintains the on call schedule and assures proper coverage is in place for all locations.
Sets supply par levels and maintains clinical supplies for all locations.
Works with Quality Systems and Finance to ensure all vendors meet the requirements set by DLSH prior to ordering supplies for all worksites.
Seek ways to improve recovery outcomes and document accordingly.
Visit all locations on a regular schedule to provide on-site training and support to staff.
Visit all recovery partners on a regular schedule to provide on-site training and support.
Liaison with donor development staff to ensure high quality service to our funeral homes, hospitals, and coroners.
Additional duties as assigned may include processing of cornea tissue for transplant, overseeing supply par levels, completing on-call schedule, managing cost effectiveness of the clinical department and participation in strategic planning.
Must maintain a valid driver’s license with an acceptable driving history and be able to travel within the service area.
Internal Number: 052219
About Dakota Lions Sight & Health
Began operations in 1991. See www.sdletb.org for more details.