UMTB Donor Services Foundation, a Vivex Biomedical Company, is seeking 4 Donor Management Coordinators to join our team!
The Donor Management Coordinator works with donor families facilitating the option of tissue and eye donation with care and compassion. The Donor Management Coordinator works closely with the UMTB Donor Services Foundation staff and Donor Partners to facilitate screening of donors from donor partners.
UMTB employees shine through maintaining the Core Values of Selflessness, Accountability, Passion, and Perseverance through their work.
Duties and responsibilities
Obtains and reviews all relevant medical records to determine suitability with MD on call
Approaches NOK of a potential donor to request tissue donation. Maintains an average consent rate of 65% or higher
Completes Authorizations and conducts/documents Donor Risk Assessment Interview with the NOK/designated historian according to FDA Regulations, AATB Standards, and UMTB Donor Services Foundation protocols and policies.
Conducts herself/himself with empathy and respect for the donor, the donor family, and the tissue recipients
Knowledge of FDA Regulations/AATB Standards/UMTB Donor Services Foundation policies and protocols necessary for performing their job duties.
Other duties as assigned
Duties and work schedules may be revised when necessary to meet the needs of the department. Permanent changes to existing work schedules require a 2-week notice.
Prefer BA or BS degree in Medical Field
Prefer 1-3 years of experience in tissue/organ donation
Multi-lingual candidate preferred (English, Spanish, and Creole)
Candidate must possess the highest level of organizational, professional and communication skills
Current driver's license required
Candidate must have dependable transportation
Travel and overnight stays may be required
Must be available to take weekend and holiday call on a rotating schedule
May be required to work overnight or weekend shifts
Must possess excellent communications skills, both oral and written
Must present professional attitude and appearance at all times
Coordinators are expected to maintain UMTB Donor Services Foundation supplied equipment and tools necessary to perform all duties of the job from home (when on scheduled call shifts or in emergencies) or office
CTBS preferred or must obtain within two years of employment
Our Call Center is operational 24-hours-a-day, 7-days-a-week, and 365-days-a-year
Call Center Environment
Sitting for extended periods of time, lifting 20 lbs without difficulty
Vivex offers various medical plan options depending on your geographic location as well as Dental and Vision plans. Vivex also provides all benefit-eligible associates with Basic Life Insurance at one time their annual earnings. The cost for this program is based on your salary and is entirely paid for by the company. Employees also have the options of enrolling in additional life insurance for yourself, spouse or children. Additional benefits include, paid holidays, paid time off, supplemental insurance benefits, 401K retirement plan and medical flexible spending accounts.
4 openings. Telecommuting is allowed.
Internal Number: VDMC
About UMTB Donor Services Foundation
.Vivex strives to create treatment options and solutions that will improve clinical, surgical, and therapeutic patient care through innovation. Under the guidance of experienced and successful business professionals, Vivex tasks the brightest minds from the medical and material science industries to explore new and different ways to help others. Vivex works with services that are committed to providing care and compassion to donor families while inspiring communities to share life through their donation. Partnering with families in the prospect of regenerative options, Vivex assures appropriate options are available to support regeneration and translation of their gifts.
Vivex is always looking for the brightest minds from the medical and material science industries to join our creative and solutions-driven team. We’re constantly striving to expand industry knowledge and capability by exploring new and different ways to help others. Join us in creating new standards in patient care.