The Director of Tissue Recovery is responsible for the day-to-day management of the Tissue Recovery department. This role includes the responsibilities of organizational policy, procedure, protocol application, training and administrative duties. In addition, this role will direct the recruitment, development, and retention of Tissue Recovery Coordinators and per diem staff, providing support to the cause of tissue donation.
Must exhibit and model LifeShare’s organizational clarity (core purpose, core values, business definition, and strategic anchors) in all job functions and in all interactions both internal and external to LifeShare.
Directs the potential tissue donor assessment/evaluation and recovery processes for LifeShare Transplant Donor Services of Oklahoma, Inc. (LifeShare).
Responsible for all day-to-day activities associated with donor suitability assessment, recovery and utilization of tissues for transplantation which includes:
a. Organizing and managing tissue recovery processes
b. Complying with and implementing applicable SOP’s
c. Working successfully with various staff members of hospitals, Office of the Chief Medical Examiner and funeral homes
Responsible for the day-to-day management and leadership of Tissue Recovery Coordinators and per diem staff which includes:
a. Working with the Vice President, Human Resources and senior management to solicit, select, and hire qualified staff
b. Conducting new hire orientation
c. Preparing appropriate work assignments and schedules to ensure adequate coverage
d. Coaching and mentoring Tissue Recovery Coordinators and per diem staff
e. Initiating conflict resolution processes which includes employee counseling as needed
f. Conducting on-going performance evaluation including annual reviews
g. Attending and reporting on LifeShare tissue recovery efforts at management meetings.
Assists the Vice President, Clinical Services in creating and tracking performance metrics for each staff person and the department.
Assists the Vice President, Clinical Services in budget preparation for the Tissue Recovery department.
Assists the Vice President, Clinical Services in preparing for all inspections and supports periodic audits of functions to ensure ongoing compliance.
Responsible for the development and implementation of the tissue recovery training program to ensure recovery staff is properly trained and competent to perform assigned duties and responsibilities.
Routinely monitors individual and department performance, meeting with staff members a minimum of once per month.
This position is responsible for administrative call relative for all Tissue Services activity, assisting with problem solving and answering administrative questions related to recovery efforts.
The Director of Tissue Recovery will assure staff competency by observing and evaluating staff members performing critical job functions in the clinical setting.
Assures that tissue recovery is done in compliance with all applicable regulatory standards (AATB, FDA, OSHA, state and federal laws, etc.) necessary to assure safety of tissue and appropriate accreditations.
Maintain effective and professional working relationships with other department directors and managers, as well as key personnel involved in the donation process.
Works with the hospital development department to identify opportunities for increased donation, presentation of common integrated message, and improvement in donation authorization rate.
Interacts with Quality Systems department to ensure quality monitoring of activities related to tissue recovery including: chart record review, case oversight, technical decision-making, documentation, and customer satisfaction.
Travel by personal auto, company car, charter or commercial aircraft is required.
NON-ESSENTIAL JOB FUNCTIONS:
Note: These “non-essential job functions” represent job functions which the incumbent is responsible for performing. However, if necessary, these job functions could be performed by other personnel.
Promotes research and technology advances in the organization by staying current with trends in the industry, identifying opportunities and participated in research design.
Visible representative of the organization in professional and community activities.
Develops and implements special projects related to donation and family support.
Actively seeks information pertinent to current donation and transplantation issues.
Participates in public education functions to enhance community understanding of donation services.
Performs other activities as assigned by Executive Vice President/Chief Operating Officer and President/Chief Executive Officer.
PHYSICAL ENVIRONMENT/WORKING CONDITIONS:
This is a full-time position based in Oklahoma City. Normal hours may include
planning time, consultation with staff in Oklahoma City and the regional locations,
travel to hospitals, professional groups, speaking engagements and education activities.
Working evenings and weekends may be required occasionally to perform the tasks outlined in the job description.
Travel by personal auto, company car, charter or commercial aircraft may be required with reimbursement for personal auto use provided by the company policy according to the IRS policy. (Essential job function)
Must be able to effectively communicate in a variety of environments, both indoor and outdoor, and under a variety of environmental conditions.
Position requires finger dexterity which would normally be used to operate a telephone, calculator, and computer equipment.
Must have command of the English language and be able to speak clearly to convey information to business contacts and other LifeShare employees over the phone and in person.
Requires ability to work under stress with numerous interruptions, distractions, and changing priorities.
Must have the mental capacity to retain business and technical information.
Must have vision correctable to 20/20 in order read correspondence, reports, and computer screens.
Must be able to sit for at least eight hours a day.
General office equipment
OTHER: (i.e., access to confidential information):
The Director of Tissue Services is expected to maintain confidentiality of all donor/recipient information.
Bachelor’s degree, knowledge and experience in sterile technique and certification as a Certified Tissue Banking Specialist (CTBS) preferred.
A minimum of five years’ experience in tissue recovery required with demonstrated knowledge in tissue screening and Standard Operating Procedures (SOP’s).
Strong medical or technical background required.
The ability to work effectively with a variety of medical professionals required.
Capability to work a minimum of 40 hours per week. May be required to work for extended periods of time.
Excellent organization and time management skills; ability to function independently and collaboratively; good problem solving and creative thinking skills, and well-developed personal stress management skills.
Ability to speak and communicate clearly and effectively.
Employer will assist with relocation costs.
Internal Number: DTR-001
About LifeShare of Oklahoma
LifeShare Transplant Donor Services of Oklahoma, Inc. (LifeShare) facilitates the recovery of organs and tissues in the state of Oklahoma, serving 3.8 million people.
LifeShare employs 89 staff members committed to the mission of saving and enhancing lives through organ and tissue donation.
LifeShare has a generous benefit package which includes: health/dental; short-term/long-term diability; life insurance; 401(k); cafeteria 125 plan; annual/sick leave accrual; and tuition reimbursement.